Dearest Matron Colleen and precious staff, ♥️
I would like to take a moment just to thank you
personally, and all of your wonderful staff, for the excellent care you all
gave my mom Margaret Gertrude Freda Trehair, during her last 8 months of life.
Having taken care of my mom myself as her prime caregiver
24/7 for over 8 years which was becoming more and more difficult for me, from
the moment that I handed her over to your care, I had full peace of mind. Every
time that I visited her and that was usually daily, my mom would tell me just
how happy and grateful she was for the kindness of the staff and how impressed
she was with the cleanliness of the home!
I was so surprised that she had noticed the cleanliness but I have to
say that the staff keep everything in a very pleasant and presentable manner.
Even though my mom had the most wonderful disposition,
and was never a complainer or a grumpy person, it made it easier for the staff
but it also made her stay so very special, and for that I want to say a BIG
thank you!
I would also like to thank you all, especially nurse Theo
for making her 100th Birthday celebration in March so very special. Everyone
seemed to enjoy the moment and I do believe that the staff loved the party too.
A moment that I will ever forget, is how the staff sent
my mom off after her passing. The singing was so deeply special to my heart and
I will forever be grateful for their tender love displayed at this very
difficult yet special moment. Thank you!
It is my heart to support Pioneer Orchards whenever asked
how my mom’s stay was. I don’t know what
I would have done without the full support you all so very kindly gave me. ♥️
Please forward my email to the head office as I would
like them to know just how grateful I am for the special service they so kindly
offer.
Much love and thank you again and again!