I have no words to express the gratitude, that my sisters and I have to Willowbrook Retirement Village for giving my mother back her independence, dignity and contentment.
After my fathers passing, my mom was on her own for the first time in her life. She experienced a couple of years of intense health problems. She was lonely, moved from Cape Town to Johannesburg, and most of her children live overseas.
From the very first time we walked into Willowbrook, the warmth, kindness and friendship was apparent with the wonderful openness of the Village Manager. After our first meeting with the Matron and Manager, we were convinced that the welfare of my mother was first and foremost in the eyes of Willowbrook Village.
We found the perfect place for my mother. She started out in the frail care, where the staff could not have done more for her, and the residents went out of their way to make my mom feel part of the community. She then moved to an independent apartment, where she excelled. She had her independence back, she made friends, had a purpose to wake up for and decided that this was going to be her home. She found her happy place. She enjoys her meals, loves the programs, the resident physio has worked wonders for her, and the carers are fantastic and kind.
The staff are all exceptional people. They go out of their way to ensure that the safety, and happiness of the residents are of paramount importance. Everyone always has a smile, and nothing is too much.
I would recommend Willowbrook without a hesitation.
Thank you, Carel, Karin, Lana and all the wonderful people who have made my mom a very happy and content person.